Why printer goes offline

If you have a wireless printer, checking the connection can be slightly trickier. This will show you the current status of your network setting. If your connection is working but your printer is offline, you can try restarting your machine. This can reboot your model and can sometimes help your printer to pick up the connection. Still asking yourself why is my printer offline? Well, one document could have caused your printer to go offline.

This will clear the printing queue and allow you to restart your model. Another way you can fix an offline printer is to remove the printer from your PC or laptop and reinstall it. You now need to reinstall your printer to your computer. This usually involves simply connecting your printer to your computer with a USB and turn it on. Following these steps should allow you to fix any offline printer.

If you have any other issues with offline printing, either get in touch with the manufacturer of your printer or speak to one of our in-house experts. The cut-off for next working day delivery is pm. In the event of an item not being available via this service, we will endeavour to contact you at the earliest opportunity.

Check the driver and download a fresh one as appropriate. Reinstalling the same driver may also work if Windows cannot find a newer version. Then just select the executable file and install. It is entirely possible that a Windows 10 setting is interrupting the printer and stopping it working correctly. Here are a couple of things to look for. A hardware issue can be either with a computer or the printer itself so we should first find out which it is.

If you have your printer networked using a cable, try it wireless if you can or attach it directly to your computer. Change the cable and retest. If you can connect it via USB instead, test that too. If changing a port or cable fixes the issue, you know what to fix.

Sophie Luo. You open the file and click the Print button, and wait for the printer to work. Then, a message pops up at the bottom-right corner of your PC desktop saying that your printer is offline.

You then check the printer status in the Devices and Printers window, and you see this:. As a matter of fact, you can easily fix it following the methods below. Here are 5 solutions for you to try. You may not need to try them all; just work your way down until you find the one works for you. Wait for a while for it to be fully ready.

Then make sure the port your printer connect to on your router is working well. Check if the network signal on your printer is flashing. Note: Your printer could go offline if the connected cable is loose, too old, or broken, you may need to replace them if needed. The problem can be caused by faulty printer drivers. So you can update the printer driver and see if this works. There are two ways for you to get the right drivers for your printer: manually or automatically.

Be sure to choose only driver that is compatible with your variant of Windows